Regulatory Assessment

HL-UR-0871 HOLD

TX · health · utilization review · decided 2026-08-27 06:36 UTC · Harborline Health Plan, Inc. (fictional)

On 2026-08-27, ur-auto v2.0 (a third-party system from ClinPath AI (fictional)) produced 'adverse determination' in a TX health utilization review transaction. Inputs included clinical criteria, medical records. A human reviewed the output by a nurse. The outcome was adverse to the consumer; no notice to the consumer is recorded. RegBench applied 5 rule(s) in force on 2026-08-27 and recorded 1 finding(s); the most serious is 'Adverse utilization-review determination without a physician's determination' (critical, L2).

HOLD: 1 finding(s) under rules 2026.10+c4982313, corpus 2026-10-30-9c5dad5a. Recommended hold for the carrier's compliance review before the outcome is communicated; the carrier decides.

Coverage: supported. 4 state-specific and 0 general black-letter rule(s) applied to this TX health utilization review transaction. Only the configured checks were run; a result is not a legal opinion on compliance. 5 of 30 rules applied.

Evidence (carrier asserted). Supplied by the carrier and not verified by RegBench: ai_system.governance_attested, ai_system.model_doc_ref, ai_system.testing_report_ref, inputs.data_source_refs.

Findings (1)

critical L2 black letter hold exhibit C tx.4201.adverse-determination-by-automated-system

Adverse utilization-review determination without a physician's determination

Finding. An adverse determination on a request for health care services was produced by an automated decision system and no physician determination is recorded.

Basis. § 4201.156(a): "A utilization review agent may not use an automated decision system to make, wholly or partly, an adverse determination." Utilization review must be conducted under the direction of a licensed physician (§ 4201.152), and before an adverse determination the provider must have a reasonable opportunity to discuss the treatment plan with a physician (§ 4201.206). The 2025 amendment applies to utilization review for plans delivered, issued or renewed on or after 1 January 2026.

Required action. Hold; route to a physician reviewer; give the provider of record the opportunity to discuss the treatment plan before any adverse determination issues.

Excerpt: tx-ins-4201-156 · state statute (government edict) · in force from 2025-09-01

"(a) A utilization review agent may not use an automated decision system to make, wholly or partly, an adverse determination. (b) The commissioner may audit and inspect at any time a utilization review agent's use of an automated decision system for utilization review. (c) This section does not prohibit the use of an algorithm, artificial intelligence system, or automated decision system for administrative support or fraud-detection functions."

Excerpt: tx-ins-4201-152 · state statute (government edict) · in force from 2007-04-01

"A utilization review agent shall conduct utilization review under the direction of a physician licensed to practice medicine in this state. The physician may not hold a license to practice administrative medicine under Section 155.009, Occupations Code."

Excerpt: tx-ins-4201-206 · state statute (government edict) · in force from 2007-04-01

"(a) Subject to Subsection (b) and the notice requirements of Subchapter G, before an adverse determination is issued by a utilization review agent who questions the medical necessity, the appropriateness, or the experimental or investigational nature of a health care service, the agent shall provide the health care provider who ordered, requested, provided, or is to provide the service a reasonable opportunity to discuss with a physician licensed to practice medicine in this state the patient's treatment plan and the clinical basis for the agent's determination."

Excerpt: tx-ins-4201-002-1c · state statute (government edict) · in force from 2025-09-01

"(1-b) 'Artificial intelligence system' means any machine learning-based system that, for any explicit or implicit objective, infers from the inputs the system receives how to generate outputs, including content, decisions, predictions, and recommendations, that can influence physical or virtual environments. (1-c) 'Automated decision system' means an algorithm, including an algorithm incorporating an artificial intelligence system, that uses data-based analytics to make, suggest, or recommend certain determinations, decisions, judgments, or conclusions."

Point in time

Law as of
2026-08-27
Rules version
2026.10+c4982313
Corpus snapshot
2026-10-30-9c5dad5a
Engine
regbench-engine/0.5.0 · deterministic-1
Fingerprint
b469ab484302349340901456 (pattern grouping, not an integrity check)
Input digest
88ede89d8ce28813509f83a096bdc12321e04074713cbcec1c326892f194706e
Evaluated
2026-10-31 05:42:55 UTC
Exhibit C case file
yes

Ledger

Entry
#6374 · assessment · recorded 2026-08-27T06:39:22+00:00
Hash
b4a584540507ca563494630f18bfafb6590adbf24358a301a27a97e4ad28bb2f
Previous
2c28903b06ee077649a1a18a7960ff12aed41af73a40b0abdb22e9bc48f11f55
Stored copy intact
yes, hashes match
Assessed input intact
yes, revision 1 matches the input digest

Verify the whole chain Case file JSON

Carrier review

Escalated by a physician: Resolved in the carrier's review queue (synthetic).. Still open until someone with authority records a closing outcome.

Sign in as operator to record the review here; a carrier records it with its own API key.

Recorded facts revision 1

As asserted by the carrier. References are recorded, not verified: RegBench holds no copy of the documents they name.

AI system
ur-auto v2.0 · third party (ClinPath AI (fictional)) · high-risk class: utilization review
Governance attested
True
Testing report
test://harborline/ur-auto/2026Q2
Model documentation
doc://harborline/ur-auto/2.0
Feature classes
clinical_criteria, medical_records
Protected factors used
none
External data (ECDIS)
False
Consumer report / credit
False / False
Data sources
ehr://harborline/clinical-record
Decision
adverse determination · score 0.896 · codes MN-02
Human review
yes (nurse)
Adverse to consumer
True
Notice
not recorded · reasons: True · specific: True · external data disclosed: False
Appeal channel
–
Consumer token
tok_d8a2a79ddc